*groanZ*

Think I had a hangover this morning, suddenly I couldn't sleep and my head was actually aching, I didn't take that much alcohol the night before, so wondered how come I had the hangover feeling, weird.

Anyway, Sun finally sent down two engineers to fix my servers, my SunFire 4200 got repaired and went working well in less than 10mins, all the engineer did was to replace the BMC/SP card on the board and there it goes. Fast eh? I was able to remote in, do my testings and plugged in a RAID1-ed HDD and there we go, Windows 2003 'pre'-installed and re-setup the RAID1. Saved me a few hours on re-installation of the OS.

The StorageTek took a bit more effort, the engineer borrowed my user manuals, the CAM software, but still unable to remote in. He suggested changing the parts, to which I told him, fine, order it and get it over and done with TONIGHT. There I was, had to cancel my dinner appointments and sit in the office to wait for him to resolve.

Finally, he did resolve it, the DB-9pin to RJ45 cable must be connected to another male-male 6 pin connector, then to another null modem cable, to the serial port of the notebook. I was simply flared up, if that was the case, why didn't Sun provide me the male-male converter and the null modem cable. Wasted 4.5 hours of the engineer's time trying to serial into the console using the method stated in the user manual and ordered in the parts (which was not available for delivery till monday).

It was 7.35pm, 4 and a half hours since he arrived at 3pm to resolve my issue. And all these, thanks to Sun, wasted my precious time in setting up the server for the other team to do their migration/testing(s).

Sheesh.